We do not accept returns. If you have an issue, please email us at info@watzsproductions.com within 10 days of placing your order and we will try our best to find a solution. Please include your order number in the subject line. It usually takes 5 to 10 business days for a refund to be credited back to your account. We can only issue a refund to the original payment method. WATZS reserves the right to cancel any fraudulent or suspicious orders.